If you’re looking to return or exchange your order for whatever reason, we're here to help!
We offer returns or exchanges within 30 days of receiving your order. You can return your product for a full refund to the original payment method. If any exchange would like to be made, a new order will need to be placed.
Please note the following exceptions to our return and exchange policy:
HCJ does not pay for shipping on returns
Discounted items are final sale and cannot be returned or exchanged
Returned items must be returned in original packaging
Returned items must have no visible signs of wear or use
If you need to return an item for any reason, please email us at support@highcountryjewelers.com
